This Privacy Policy explains how we process personal data when you browse our site, make a purchase, open a support ticket, or interact with our Discord server. If a conflict exists between this Policy and platform-specific terms (e.g., payment processor or Discord), those third-party terms control for their services.
We use essential cookies for core functionality (sessions, checkout). Optional analytics cookies may also be used to measure traffic. You can control cookies via your browser settings. Blocking essential cookies may break parts of the site.
We may use privacy-focused analytics to understand aggregate usage (e.g., page views, referrers). We do not build personal marketing profiles, nor do we sell personal data.
Payments are processed by independent providers. They receive payment details directly and return a confirmation to us. Refer to your payment provider's privacy policy for more information.
If you join our Discord, your Discord profile data is processed under Discord's own terms. We may see your Discord ID, username and messages you send in our server. We also integrate services such as CDNs, fonts, anti-abuse tools and error logging; each has its own privacy documentation.
We keep order, tax and invoice records for as long as required by law. Support and operational logs are retained for a reasonable period necessary for troubleshooting and security, then deleted or anonymized.
We apply industry-standard measures including HTTPS, access controls and least-privilege practices. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
Subject to your location's laws (e.g., GDPR/UK-GDPR, CCPA/CPRA), you may have rights to access, correct, delete or restrict certain data, object to processing, or request portability. You can also withdraw consent for optional cookies where used.
Our services are not directed to children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from children. If you believe a child provided us data, contact us and we will promptly delete it.
Your data may be processed in countries other than your own. Where required, we rely on appropriate safeguards such as standard contractual clauses.
We may update this Policy to reflect changes in law or our services. The "Updated" date above shows the latest revision. Material changes will be signaled on the site.
If you have questions or requests about this Policy or your data, please reach us via the contact methods listed on our site (e.g., ticket/Discord/email).